IT Infrastructure Maintenance & Support
At Infrastream, we provide OEM maintenance for both new equipment purchased from us and existing infrastructure approaching—or past—renewal.
While your incumbent VAR may offer the best pricing for OEM maintenance renewals, this is also the ideal time to assess whether Third-Party Support (TPM) is a better fit for your needs.
Our team delivers an honest, expert evaluation based on your equipment and requirements.
Why Consider Third-Party IT Support?
Infrastream has been a pioneer in Third-Party Maintenance (TPM) since the early 2000s, introducing enterprises to cost-effective, flexible support for their IT infrastructure. When implemented correctly, third-party hardware break-fix support outperforms OEM support, delivering:
Faster Response
Times
by quickly identifying issues
Efficient Troubleshooting
with rapid part replacements
On-site Smart Hands Field Engineers
for seamless support
Use Cases for Third-Party Support
TPM is ideal when:
Your equipment has reached End-of-Support-Life (EOSL) but still needs maintenance
You’re transitioning to the cloud and need interim support—without committing to long-term contracts
You want to cut IT maintenance costs—Infrastream support is up to 75% cheaper than OEM support
Your hardware no longer requires software or OS updates, which drive up OEM support costs
You need simplified contract management—consolidate coverage dates and reduce administrative hassle
Optimize your IT maintenance strategy with Infrastream. Get expert guidance and cost-effective support that fits your business.
C O N T A C T U S
Consult an Expert
Send a call request to info@Infrastream.co to discuss your need or email us your equipment list complete with location, model, serial numbers and requested SLA